 New Order Email To Customer, customer not receiving it, how do I fix? |
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 Jun 1 2008, 06:47 PM
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Group: Verified NS Member Posts: 4 Joined: 19-May 08 Member No.: 1,159  |
Netsol,
We just migrated from v4 to v7. Customers are not receiving a new order confirmation email/receipt. How do I fix this? Thanks. |
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Jun 2 2008, 05:23 AM
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#2
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Group: Root Admin Posts: 1,008 Joined: 10-August 07 From: St. Louis, MO Member No.: 4 |
Hi no1flagent,
You will need to post this question on forums.monstersmallbusiness.com or contact our support team as this forum cannot help you with migration questions. Best thing I can recommend is to check Sales >> Order Statuses and make sure you have your orders set to email out to your customer as well as verify your settings in Operations >> Settings. Joe |
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