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> Your Checkout Has Expired., Your shopping cart is currently empty.
djbuell
post May 30 2008, 10:39 AM
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Can we configure the cart expiration time? Currently it's way to short (not even sure how long), would 24 hours be reasonable? I understand the capacity required to keep this information but I'm getting complaints.

Thanks,
DJ
http://www.bigdaddydriver.com
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ThinkLocal_QA_Le...
post May 30 2008, 10:53 AM
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Hi DJ,

This is set in Operations >> Settings >> Shopping - Number of days to keep abandoned shopping carts.

Our default is 30 days.

Joe
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djbuell
post May 30 2008, 01:09 PM
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Joe,

Thanks again for the quick response. I dug a little deeper, the problem is "checkout" expiring in-between step 1 and step 4, the cart gets emptied. No issues with the expiration time but I don't think the cart should be emptied, just return to step 1.

Thanks again,
DJ
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djbuell
post Jul 13 2008, 02:37 PM
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Cart still gets emptied if checkout expires.
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MC Team - Eddie
post Jul 14 2008, 08:23 AM
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QUOTE (djbuell @ Jul 13 2008, 01:37 PM) *
Cart still gets emptied if checkout expires.


If your checkout expires, the cart will not empty however you will be taken back to the view cart details page. You can then proceed through checkout again with the same cart as before.
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