Would you like to get a higher conversion rate and give better customer support for your website? If so, live chat is the way to go. ChatStat Technologies provides live chat solutions for small businesses, and we would like to get your feedback regarding the product that ChatStat offers.

If you have questions or have problems with ChatStat, you can get instant help through live chat.

(IMG:http://www.chatstat.com/images/livechatreg.gif)

Live Chat Software allows you to conduct two-way text conversations with visitors to your web store. In the same way that you would help customers in a regular store, you can talk to and assist potential customers on your website. Offering live chat to your potential customers is an excellent way to reduce shopping cart abandonment. If you are unfamiliar with Live Chat Software, use this link to watch a quick demo of ChatStat. You can also watch this video for a more detailed demonstration of how ChatStat's live chats work.

ChatStat is offering a fully-featured 30-day free trial. Just download the software, install it on your computer, create an account, and follow the quick step-by-step below.

Please help keep this thread on topic. The purpose of this thread is to introduce ChatStat to you and get your feedback. Please chat with ChatStat's representatives through this link if you have any questions or problems. Just follow the simple steps below to install ChatStat.

(IMG:http://www.chatstat.com/images/nsforums/html_step1.jpg)
Step 1 - After downloading and installing ChatStat, open the program and login to your new account. Click the "Site HTML" button located under the "Quick Tasks" tab.

[img]http://www.chatstat.com/images/nsforums/html_step2.jpg[/img]
Step 2 - Copy the entire code from the default "JavaScript HTML Snippet" area.

[img]http://www.chatstat.com/images/nsforums/html_step3.jpg[/img]
Step 3 - Enter your NetworkSolution Ecommerce Control Panel and click the "Design" tab.

[img]http://www.chatstat.com/images/nsforums/html_step4.jpg[/img]
Step 4 - Select the "Site Design" option from the left menu.

[img]http://www.chatstat.com/images/nsforums/html_step5.jpg[/img]
Step 5 - Select the "Columns" editor from the left menu.

[img]http://www.chatstat.com/images/nsforums/html_step6.jpg[/img]
Step 6 - Add a new module. Use the "Custom HTML" type checkbox and then click the left or right arrow to put your chat button in the corresponding column.
(Note: Advanced HTML users can place this code elsewhere in their template. This is just our suggested location.)

[img]http://www.chatstat.com/images/nsforums/html_step7.jpg[/img]
Step 7 - Use the edit button to edit your newly created module.

[img]http://www.chatstat.com/images/nsforums/html_step8.jpg[/img]
Step 8 - Change the Module Name to "Live Chat" then paste the full HTML code from Step 2 into the main content area. Press the "Save & Return" button to finish.

Let us know what you think about this product. We value your feedback.

Please use the following thread for giving us your feedback on this topic:

http://forums.networksolutions.com/chatsta...site-t1491.html