We're running Quickbooks retail with Network Solutions Pro.

We are just trying to load products but the Item Number/Name Field in Quickbooks loads in Network Solutions as the title field, which is title of the page in the URL etc...

What should happen is that the Item Number field in quickbooks should be the same Item number in NS and the Title Field should come from the short Descripion field in Quickbooks.

We chose NS Pro and Quickbooks Retail for integration and honestly at this point I'm not impressed.

Ideas???

Hi honestylehardware,

This is something that has been discussed before here on the forums. The reason we use the Product Name - note it is actually the name not title - is because that is mandatory on our database. Product number/part number, is not. Due to this since everyone that uses our software has to fill in unique product names we can for sure use that piece of information. Since not everyone uses part numbers this could potentially break their integration then.

As of right now there is no time frame to change this but it has been brought up to product management.

One thing you can do though is after the product has been pulled from the site into QuickBooks, you can change the name in quickbooks and it will not affect your site on the next sync. So once that product is added in simply change the name to the part number and from then on you will have what you need.

Joe