 Customer/admin Notes Not Accepting Data |
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 Jul 15 2008, 07:47 AM
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#1
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Group: Verified NS Member Posts: 26 Joined: 27-May 08 Member No.: 1,187  |
I have some shipping admin notes that I placed on an order in the ADDITIONAL INFORMATION SECTION. However, in this section, I also have the customers checkout questions. For some reason when I try to save in this section, it puts red X's on all the questions like it needs to be answered, but they are already filled in. Therefore, it brings up a Error on Page.
Anyone else experiencing this problem. Is is a known issue? If not, I think we need to add it to the list. By the way, thanks for fixing the warehouse emails with the shipping and PO number.! V. |
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Jul 15 2008, 09:38 AM
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#2
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Group: Administrators Posts: 439 Joined: 10-August 07 From: St. Louis Member No.: 8 |
QUOTE (plazagirl2 @ Jul 15 2008, 06:47 AM)  I have some shipping admin notes that I placed on an order in the ADDITIONAL INFORMATION SECTION. However, in this section, I also have the customers checkout questions. For some reason when I try to save in this section, it puts red X's on all the questions like it needs to be answered, but they are already filled in. Therefore, it brings up a Error on Page. Anyone else experiencing this problem. Is is a known issue? If not, I think we need to add it to the list. By the way, thanks for fixing the warehouse emails with the shipping and PO number.! V. Can you give me an order number to check into. I am not able to reproduce this on my test site. |
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Jul 15 2008, 11:36 AM
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#3
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Group: Verified NS Member Posts: 26 Joined: 27-May 08 Member No.: 1,187 |
QUOTE (MC Team - Eddie @ Jul 15 2008, 10:38 AM) Can you give me an order number to check into. I am not able to reproduce this on my test site. Try 2805154 thanks v. |
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Jul 15 2008, 11:40 AM
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#4
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Group: Administrators Posts: 344 Joined: 10-August 07 Member No.: 6 |
QUOTE (plazagirl2 @ Jul 15 2008, 11:36 AM) Try 2805154 thanks v. I am able to add notes to that order in Firefox but not IE. I'll get this logged. Thanks |
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