 Migration Confirmation, We migrate Wed Sept 3, Will we be contacted before |
Welcome Guest ( Log In )
Network Solutions Forums > Network Solutions E-Commerce Forums > Network Solutions E-Commerce Storefront > Merchant Accounts  |
  Aug 29 2008, 03:22 PM
Post
#1
|
|
|
Group: Verified NS Member Posts: 4 Joined: 8-August 08 From: California Member No.: 1,833  |
We've been scheduled to migrate Sept 3 and are ready to go. Yesterday we received an email saying that we needed to confirm we still wanted to migrate or our V7 updates would be deleted.
We do want to migrate...we've been working on V7 all month. It said in the email we would be contacted. I responded about 26 hours ago and haven't been contacted. When will that happen? Is there a point where I should be concerned and re contact you guys? Do you know why some migrations are being postponed until 2009 and is there any reason I should worry? Linda www.chicoparty.com |
 |
 
|
|
Aug 29 2008, 03:26 PM
Post
#2
|
|
|
Group: Administrators Posts: 47 Joined: 10-August 07 From: Belleville, IL Member No.: 3 |
Linda,
I am currently working through the (very large) list of clients who still want to migrate to version 7. I have received yours. We will be following up at some point in the very near future--most likely via the e-mail from which the request was submitted. Thank you! Chris |
|
|
|
|
Aug 29 2008, 03:38 PM
Post
#3
|
|
|
Group: Verified NS Member Posts: 186 Joined: 13-August 08 Member No.: 1,898 |
QUOTE (MonsterSupportSrManager @ Aug 29 2008, 04:26 PM)  Linda, I am currently working through the (very large) list of clients who still want to migrate to version 7. I have received yours. We will be following up at some point in the very near future--most likely via the e-mail from which the request was submitted. Thank you! Chris Hi Chris, I too replied that I want to continue with the Migration, got no confirmation email. Our V.7 admin section had the Migration date on it, (mine was Sept. 3rd) but now it's no longer there? Considering we have the weekend and Monday is a public holiday, Tues would be the only day prior to our original sched migration...just feel left in the dark here a little sorry... Tks Msuz. |
|
|
|
|
Aug 29 2008, 03:50 PM
Post
#4
|
|
|
Group: Verified NS Member Posts: 4 Joined: 8-August 08 From: California Member No.: 1,833 |
QUOTE (MonsterSupportSrManager @ Aug 29 2008, 03:26 PM) Linda, I am currently working through the (very large) list of clients who still want to migrate to version 7. I have received yours. We will be following up at some point in the very near future--most likely via the e-mail from which the request was submitted. Thank you! Chris Thank-you for such a prompt response. You guys work hard and get a lot of grief. I hope you can enjoy the labor day weekend. Smiles Linda |
|
|
|
|
Aug 29 2008, 04:06 PM
Post
#5
|
|
|
Group: Verified NS Member Posts: 21 Joined: 13-August 08 Member No.: 1,909 |
I also sent an email requesting that we be migrated on our original migration date which was set for September 9.
Will I receive a NS confirmation BEFORE Sept 5? I DO NOT want my V7 site deleted!! |
|
|
|
|
Aug 29 2008, 05:23 PM
Post
#6
|
|
|
Group: Verified NS Member Posts: 392 Joined: 21-August 08 From: Parker Az Member No.: 2,078 |
Same here
I too replied that we want to continue with the Migration, got no confirmation email. Our V.7 admin section had the Migration date on it but now it's no longer there? Dave |
|
|
|
|
Aug 29 2008, 06:18 PM
Post
#7
|
|
|
Group: Verified NS Member Posts: 44 Joined: 16-August 08 Member No.: 1,974 |
ME too. www.daddiesboardshop.com
Our scheduled date was the 9th and we requested th 4th if that is possible. Dan Loveland |
|
|
|
|
Aug 29 2008, 08:09 PM
Post
#8
|
|
|
Group: Verified NS Member Posts: 45 Joined: 22-August 08 Member No.: 2,097 |
Just a suggestion to Netsol on the last email that was sent to us. I would suggest using the word deletion very carefully in any future emails, as it also had me scrambling around and scared to death when I saw those words in the email. Since that email, I have sent 2 email to the migration address included in the kinda FINAL notice migration email, (one apparently went to an email address we still have but I used 6 years ago when I signed up for the shopping cart, and is no longer our primary address), and I got error's because I sent the migration email from our site email address, xyz@sportsdepotinc.com. So I signed on quickly to the Netsol email server changed the primary contact email addres and resent the migration to complete on Tuesday, September 2nd, 2008. Then I called tech support last night at about 11:00 p.m. CST, because I was still scared I was going to get deleted, and not migrated.
Please us extreme caution in the deleting of store especially when you look at the account and see the customers have been with you for a long time, (not a 30 day NEW trail or something). Until you can contact everyone about the changes. The words DELETE scared the you know what out of us! Enjoy the weekend and holiday Netsol and Monster folk's, and to the entire shopping cart community here (IMG:http://forums.networksolutions.com/style_emoticons/default/smile.gif) And I completely understand the HOLD on some migrations as your customers are getting ready for the holidays and everyone was swamped with work, customers, support, and I think alot of people really needed the additional time. |
|
|
|
|
Aug 29 2008, 09:14 PM
Post
#9
|
|
|
Group: Verified NS Member Posts: 4 Joined: 8-August 08 From: California Member No.: 1,833 |
QUOTE (sportsdepot @ Aug 29 2008, 08:09 PM) Just a suggestion to Netsol on the last email that was sent to us. I would suggest using the word deletion very carefully in any future emails, as it also had me scrambling around and scared to death when I saw those words in the email. Since that email, I have sent 2 email to the migration address included in the kinda FINAL notice migration email, (one apparently went to an email address we still have but I used 6 years ago when I signed up for the shopping cart, and is no longer our primary address), and I got error's because I sent the migration email from our site email address, xyz@sportsdepotinc.com. So I signed on quickly to the Netsol email server changed the primary contact email addres and resent the migration to complete on Tuesday, September 2nd, 2008. Then I called tech support last night at about 11:00 p.m. CST, because I was still scared I was going to get deleted, and not migrated. Please us extreme caution in the deleting of store especially when you look at the account and see the customers have been with you for a long time, (not a 30 day NEW trail or something). Until you can contact everyone about the changes. The words DELETE scared the you know what out of us! Enjoy the weekend and holiday Netsol and Monster folk's, and to the entire shopping cart community here (IMG:http://forums.networksolutions.com/style_emoticons/default/smile.gif) And I completely understand the HOLD on some migrations as your customers are getting ready for the holidays and everyone was swamped with work, customers, support, and I think alot of people really needed the additional time. I'm in agreement and am glad to see that, like me, you recognize that the folks at NetSol are doing their best. Good luck with your migration. I think we're ready. We've followed the checklist and tested our shopping cart and payment gateway. The delete scared me too. We've spent a lot of time and didn't want that work to go to waste. |
|
|
|
|
Aug 29 2008, 09:57 PM
Post
#10
|
|
|
Group: Verified NS Member Posts: 215 Joined: 13-July 08 From: St. Louis, MO Member No.: 1,446 |
QUOTE (klink @ Aug 29 2008, 09:14 PM) I'm in agreement and am glad to see that, like me, you recognize that the folks at NetSol are doing their best. Good luck with your migration. I think we're ready. We've followed the checklist and tested our shopping cart and payment gateway. The delete scared me too. We've spent a lot of time and didn't want that work to go to waste. Most likely, you will not migrate on your previously scheduled date. After NetSol has confirmed that you DO want to migrate, you will probably be given a new migration date sometime between September 5th and the end of September. Replying to all those emails is a big, BIG job. It may take a few days, but Chris will get it taken care of. |
|
|
|
|
Tags
No Tag inserted yet
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
|
Lo-Fi Version Network Solutions © 2008 | Time is now: 8th January 2009 - 07:33 PM |
| Domain Names | Web Hosting | Web Design | Shopping Cart Software | Online Marketing | SSL Certificates |
