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> Assigning Catch-all Email In Netsol Acct Manager, Doesn't want to work?
msuz
post Sep 5 2008, 11:24 AM
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Migrated to V.7 yesterday. Site is working great, most of our issues in the first 24hrs have been with email.

In netsol acct manager, it says "Your Catch-All email address has not been assigned, please assign now"

We click our domain then any one of the email addresses we have setup and it keeps telling us that the selected email box does not exist?

Any thoughts?

Msuz.
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classy
post Sep 5 2008, 11:37 AM
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From: Denver, Colorado
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I'm also experiencing that problem.
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daddies
post Sep 5 2008, 02:31 PM
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We migrated yesterday and had the same issue. Set up your names and then wait about 4 hours and go back and try to login to each of your email names and then you can setup the forwarding in your configurator.

I called tech support but they didn't do much. I just waited and checked back later in the day. It all works fine now.
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Craig
post Sep 5 2008, 05:34 PM
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QUOTE (msuz @ Sep 5 2008, 12:24 PM) *
Migrated to V.7 yesterday. Site is working great, most of our issues in the first 24hrs have been with email.

In netsol acct manager, it says "Your Catch-All email address has not been assigned, please assign now"

We click our domain then any one of the email addresses we have setup and it keeps telling us that the selected email box does not exist?

Any thoughts?

Msuz.


From the Network Solutions Accoutn Manager, select E-Mail > Manage E-Mail from the blue menu on the left. to the right of Hosting Package Catch-All click on the Assign To E-Mailboxes link and select the desired domain and mailbox and follow the rest of the prompts. You may get the error that the mailbox does not exist for up to four hours of creating the mailbox until it is completely provisioned.
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msuz
post Sep 5 2008, 05:36 PM
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QUOTE (Craig @ Sep 5 2008, 06:34 PM) *
From the Network Solutions Accoutn Manager, select E-Mail > Manage E-Mail from the blue menu on the left. to the right of Hosting Package Catch-All click on the Assign To E-Mailboxes link and select the desired domain and mailbox and follow the rest of the prompts. You may get the error that the mailbox does not exist for up to four hours of creating the mailbox until it is completely provisioned.


Hi Craig,

We get the mail box does not exist error. Our mailboxes were created approx 30 days ago when V.4 to V.7 migration began?
Any thoughts?

Msuz.
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classy
post Sep 5 2008, 05:53 PM
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From: Denver, Colorado
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QUOTE (Craig @ Sep 5 2008, 04:34 PM) *
From the Network Solutions Accoutn Manager, select E-Mail > Manage E-Mail from the blue menu on the left. to the right of Hosting Package Catch-All click on the Assign To E-Mailboxes link and select the desired domain and mailbox and follow the rest of the prompts. You may get the error that the mailbox does not exist for up to four hours of creating the mailbox until it is completely provisioned.


Followed your instructions, Craig, and I'm getting the error "The selected e-mailbox does not exist." My mail boxes were created two weeks ago.
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EQpost
post Sep 5 2008, 08:44 PM
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From: Kaukauna, Wisconsin
Member No.: 1,258



I receive the same message as well and my original email accounts were created back in 2004 and migrated back in June.

So our email addresses are well over the 4 hours.
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