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> Orders With Personalizations Not In Xml Export
Matthew
post Sep 5 2008, 04:01 PM
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All of our V4 store product variant becomes Personalizations at V7 by default. If customer ordered an main items with one personalization, this personalization item is not exported in XML format. We rely on XML export to generate batch invoice printing for all the orders, with personalizations missing, invoice will not be accurate.

Suggestions?
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Matthew
post Sep 5 2008, 04:28 PM
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QUOTE (Matthew @ Sep 5 2008, 04:01 PM) *
All of our V4 store product variant becomes Personalizations at V7 by default. If customer ordered an main items with one personalization, this personalization item is not exported in XML format. We rely on XML export to generate batch invoice printing for all the orders, with personalizations missing, invoice will not be accurate.

Suggestions?

I figured it out, it's in QuestionList tag.
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Matthew
post Sep 9 2008, 12:38 AM
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QUOTE (Matthew @ Sep 5 2008, 05:28 PM) *
I figured it out, it's in QuestionList tag.

No, not working. The personlization info showed up in the QuestionList, only tell you the value of each option, but does not export the name of the option. I know customer selected true for the first item in the Vase Selection dropdown list, but what's the name of that item?

Please help!


<LineItemList LineItemId="179993">
<FreeShipping>false</FreeShipping>
<Name>Dozen of Rose</Name>
<NonTaxable>false</NonTaxable>
<PartNumber>10306</PartNumber>
<ProductId>1336</ProductId>
<ProductClass>Regular</ProductClass>
<QtySold>1</QtySold>
- <QuestionList>
<Title>Vase Selection</Title>
<Display>DropDown</Display>
- <BooleanAnswerList>
<Value>true</Value>
</BooleanAnswerList>
- <BooleanAnswerList>
<Value>false</Value>
</BooleanAnswerList>
</QuestionList>
</LineItemList>
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MC Team - Eddie
post Sep 9 2008, 09:45 AM
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QUOTE (Matthew @ Sep 8 2008, 11:38 PM) *
No, not working. The personlization info showed up in the QuestionList, only tell you the value of each option, but does not export the name of the option. I know customer selected true for the first item in the Vase Selection dropdown list, but what's the name of that item?

Please help!


Looking into it. Looks like a new known issue that I will create.
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Matthew
post Sep 9 2008, 11:46 AM
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QUOTE (MC Team - Eddie @ Sep 9 2008, 10:45 AM) *
Looking into it. Looks like a new known issue that I will create.

Eddie,
Please report the issue as soon as possible. The fix should not be difficult, right?
Without the discription of each personlization option, just provide the value to each option at the export, the value itself becomes meaningless. The issue disable us from using personlization.
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MC Team - Eddie
post Sep 9 2008, 11:50 AM
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QUOTE (Matthew @ Sep 9 2008, 10:46 AM) *
Eddie,
Please report the issue as soon as possible. The fix should not be difficult, right?
Without the discription of each personlization option, just provide the value to each option at the export, the value itself becomes meaningless. The issue disable us from using personlization.


It's already logged. As far as a fix it is assigned to a developer right now. Looking to have it done for 7.3.2 however I can't be certain of that right now.
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Matthew
post Sep 9 2008, 12:47 PM
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QUOTE (MC Team - Eddie @ Sep 9 2008, 11:50 AM) *
It's already logged. As far as a fix it is assigned to a developer right now. Looking to have it done for 7.3.2 however I can't be certain of that right now.

Thanks for your quick response.

When is the release date for 7.3.2?

We get order export info and print all the packing slip at batch mode. Now since order item personlization info is not exported, so we can not do this any more. The alternative way, as far as I know, is to go to store control panel, select orders and click "Print Packing Slip" with selected orders. However, I can only select maximum 25 orders at one time to print, and our operator has to go through all the order pages to print at 25 interval, if he misses one page, then the orders on that page left out.

Do you have a better alternative way to print packing list? Do you have the option so that I can put 200 orders to In Progress status, and select all the 200 orders to print packing slip?

Thank you.
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MC Team - Eddie
post Sep 9 2008, 01:55 PM
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We don't have a release date set in stone yet. The drop to QA for us to test this will be next week. Expect it sometime towards the end of this month unless something unforeseen arises.

In regards to the packing slip the only thing I can think of is by printing them from the order list in groups of 25.
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