QUOTE (comptours @ Jan 17 2013, 04:37 PM)
I am having a problem using Website Builder Tool with IE8 and Windows XP SP3. AS soon as I click the EDIT button on any pages, an error came on right away. Here's one example:
Message: Syntax error
Message: Could not complete the operation due to error 80020101.
I have no problems with Firefox or Chrome, no error message, only IE8.
Could someone please advise how to fix this problem? I called NS Help and they told me to uninstall and reinstall IE8 which I did, and still won't work. I have tried two different computers, the same error message.
Any suggestions and/or comments are much appreciated. Thank you.
I am sorry you are having an issue using Internet Explorer 8 when using the Website Builder Tool. I would recommend the following:
- Make sure you have compatibility mode set.
- Update to the latest Java Version.
- Delete all your temporary files and cookies, re-launch the browser and try again.
- Disable any pop-up-blockers you may have on the Internet Explorer browser.
I do apologize for the inconvenience and I hope this information was helpful.