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> Can Log In But Not Upload?
Littshepkid
post Oct 30 2011, 03:56 PM
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i downloaded smartftp i cannot connect and i tried online ftp i can but i cannot upload and it is not uploading to my site narutoforums.net like host something instead can someone explain it to me?
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Craig
post Nov 2 2011, 05:39 PM
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QUOTE (Littshepkid @ Oct 30 2011, 04:56 PM) *
i downloaded smartftp i cannot connect and i tried online ftp i can but i cannot upload and it is not uploading to my site narutoforums.net like host something instead can someone explain it to me?


Please make sure that you are using the correct FTP login information. To find your FTP login information: http://www.networksolutions.com/support/ho...e-and-password/.

If you are using the correct login information, you can try resetting your file permission. To reset file permissions: http://www.networksolutions.com/support/re...le-permissions/.

Also make sure that you are trying to upload into the /htdocs or /cgi-bin folders. You don't have permission to write directly in the root folder (/) . You also neeed to make sure that your computer or network is not blocking access to our server over port 21.

If you are still having problems, you should call our Support Center (1-866-391-4357 in the USA or Canada, +1-570-708-8788 for International) or open an Online Service Request at https://www.networksolutions.com/help/email.jsp.
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