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> I Need To Delete Backup/backup.zip
T9913085
post Jan 5 2009, 06:36 AM
Post #1





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Joined: 27-October 08
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Dear,
I want to delete the old file backup/backup.zip which was create 2008-12-23,Not the backup/snapshot.tar.gz.

snapshot.tar.gz is the automatic backup file Now,and will be automaticly delete after 2 days. But the backup/backup.zip was the old backup files,and can not be deleted.

it seems that your system was upgraded,so i can not delete it ,Please delete it for me.



<private communication removed>
Reason for edit: deleted service request details
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Guest_Duane_*
post Jan 5 2009, 10:48 AM
Post #2





Guests
QUOTE (T9913085 @ Jan 5 2009, 06:54 AM) *
Dear,
I want to delete the old file backup/backup.zip which was create 2008-12-23,Not the backup/snapshot.tar.gz.

snapshot.tar.gz is the automatic backup file Now,and will be automaticly delete after 2 days. But the backup/backup.zip was the old backup files,and can not be deleted.

it seems that your system was upgraded,so i can not delete it ,Please delete it for me.

I re-escalated this request to our engineering department to remove the backup/backup.zip.
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T9913085
post Jan 5 2009, 12:21 PM
Post #3





Group: Verified NS Member
Posts: 11
Joined: 27-October 08
Member No.: 2,869
QUOTE (Duane @ Jan 5 2009, 12:06 PM) *
I re-escalated this request to our engineering department to remove the backup/backup.zip.

THX
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T9913085
post Jan 7 2009, 11:56 PM
Post #4





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Posts: 11
Joined: 27-October 08
Member No.: 2,869
That issue is still unresolved,The file backup/backup.zip which was create at 2008-12-23 has still not been removed. (IMG:http://forums.networksolutions.com/style_emoticons/default/question.gif) (IMG:http://forums.networksolutions.com/style_emoticons/default/question.gif)
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Guest_Duane_*
post Jan 8 2009, 09:33 AM
Post #5





Guests
QUOTE (T9913085 @ Jan 8 2009, 12:14 AM) *
That issue is still unresolved,The file backup/backup.zip which was create at 2008-12-23 has still not been removed. (IMG:http://forums.networksolutions.com/style_emoticons/default/question.gif) (IMG:http://forums.networksolutions.com/style_emoticons/default/question.gif)

The ticket to remove the backup.zip is still open and being processed. You will be notified via email when the backup/backup.zip file is removed.

We apologize for the delay.
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T9913085
post Jan 13 2009, 12:08 AM
Post #6





Group: Verified NS Member
Posts: 11
Joined: 27-October 08
Member No.: 2,869
Another week has passed, The file backup/backup.zip has still not been removed,
When this issue can be resolved? Can you be quickly?
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