QUOTE (schrysco @ May 29 2009, 04:15 PM)

Found a very helpful post via google on these forums, and just spent the last hour (i'm not kidding) trying to figure out how to register so I could post something. Tried searching the netsol website, no results. Looked on literally every page under help, customer service, etc., didn't find a single mention.
If I could make a suggestion, it might be a good idea to put a link to the forums under the Help & Support section?
In the very least, there should be some link other than the very teeny tiny one located under the account manager. When I finally found it I actually laughed out loud because it was so small and difficult to see.
Maybe you're trying to make it difficult for your users to find these forums so as to keep them from filling up too fast, but I imagine it might lessen your customer support load if people have a place where they can help each other out rather than having to contact support.
I'm very thankful these forums are here, and Duane seems to have offered a lot of really helpful comments. It's a shame more users aren't here to make use of this resource!
Schrysco, You forgot to detail how you finally found out how to register for the Network Solutions Forum. I tried using your direction and it got me no where so I finally had to call Netsol. Here is how to register:
* You have to have your web sites' manager acct (User ID & Password) and not just the editor's acct.
* Go to www.networksolutions.com (You can not get in from the editor account or the reg manager login)
* Login with your Manager Acct User ID and Password.
* Click
nsCommerceSpace on the lower left part of the screen.
* Click
Ecommerce Forums on the middle right part of the screen.
* Enter "Email Address" (Same as your manager acct email) & "Display Name" (Screen Name)
* Nelsol told me to look at my email so I can lock in but for some reason I was able to login without going to my email.
* Go to www.networsolutions.com again
* Lock in under Manager Acct User ID and Password and you should be able to post.
I've no idea why Netsol made the forum so complicated to register. Forum registration should have been bypasssed if you have the manager acct. All they should have needed is your Display Name (Screen Name). Using the appropriate terms would be less confusing too: Website Editor ID (vs User ID), Website Manager ID (vs User ID), Display Name (vs Screen Name in some places). Every time the screen ask for an input, I had to figure out what to type in.