nsForum logo

Welcome Guest ( Log In )

 
Reply to this topicStart new topic
> I Finally Found The Forums!
schrysco
post May 29 2009, 03:15 PM
Post #1





Group: Verified NS Member
Posts: 1
Joined: 29-May 09
Member No.: 4,504



Found a very helpful post via google on these forums, and just spent the last hour (i'm not kidding) trying to figure out how to register so I could post something. Tried searching the netsol website, no results. Looked on literally every page under help, customer service, etc., didn't find a single mention.

If I could make a suggestion, it might be a good idea to put a link to the forums under the Help & Support section?

In the very least, there should be some link other than the very teeny tiny one located under the account manager. When I finally found it I actually laughed out loud because it was so small and difficult to see.

Maybe you're trying to make it difficult for your users to find these forums so as to keep them from filling up too fast, but I imagine it might lessen your customer support load if people have a place where they can help each other out rather than having to contact support.

I'm very thankful these forums are here, and Duane seems to have offered a lot of really helpful comments. It's a shame more users aren't here to make use of this resource!
Go to the top of the page
 
+Quote Post
martiniguy
post May 29 2009, 08:49 PM
Post #2





Group: Verified NS Member
Posts: 559
Joined: 10-March 08
From: South Eastern Martini-land
Member No.: 775



QUOTE (schrysco @ May 29 2009, 02:25 PM) *
Found a very helpful post via google on these forums, and just spent the last hour (i'm not kidding) trying to figure out how to register so I could post something. Tried searching the netsol website, no results. Looked on literally every page under help, customer service, etc., didn't find a single mention.

If I could make a suggestion, it might be a good idea to put a link to the forums under the Help & Support section?

In the very least, there should be some link other than the very teeny tiny one located under the account manager. When I finally found it I actually laughed out loud because it was so small and difficult to see.

Maybe you're trying to make it difficult for your users to find these forums so as to keep them from filling up too fast, but I imagine it might lessen your customer support load if people have a place where they can help each other out rather than having to contact support.

I'm very thankful these forums are here, and Duane seems to have offered a lot of really helpful comments. It's a shame more users aren't here to make use of this resource!

Hey schrysco...
There is a link to the forums under the "help and support" tab?

Are you on V7 Pro?
Go to the top of the page
 
+Quote Post
agkits
post Jun 1 2009, 02:30 PM
Post #3





Group: Verified NS Member
Posts: 666
Joined: 26-October 07
From: Syracuse NY
Member No.: 193



Welcome to the forums!
Go to the top of the page
 
+Quote Post
eddylin
post Sep 1 2009, 08:18 PM
Post #4





Group: Verified NS Member
Posts: 3
Joined: 1-September 09
Member No.: 5,119



QUOTE (schrysco @ May 29 2009, 04:15 PM) *
Found a very helpful post via google on these forums, and just spent the last hour (i'm not kidding) trying to figure out how to register so I could post something. Tried searching the netsol website, no results. Looked on literally every page under help, customer service, etc., didn't find a single mention.

If I could make a suggestion, it might be a good idea to put a link to the forums under the Help & Support section?

In the very least, there should be some link other than the very teeny tiny one located under the account manager. When I finally found it I actually laughed out loud because it was so small and difficult to see.

Maybe you're trying to make it difficult for your users to find these forums so as to keep them from filling up too fast, but I imagine it might lessen your customer support load if people have a place where they can help each other out rather than having to contact support.

I'm very thankful these forums are here, and Duane seems to have offered a lot of really helpful comments. It's a shame more users aren't here to make use of this resource!


Schrysco, You forgot to detail how you finally found out how to register for the Network Solutions Forum. I tried using your direction and it got me no where so I finally had to call Netsol. Here is how to register:

* You have to have your web sites' manager acct (User ID & Password) and not just the editor's acct.
* Go to www.networksolutions.com (You can not get in from the editor account or the reg manager login)
* Login with your Manager Acct User ID and Password.
* Click nsCommerceSpace on the lower left part of the screen.
* Click Ecommerce Forums on the middle right part of the screen.
* Enter "Email Address" (Same as your manager acct email) & "Display Name" (Screen Name)
* Nelsol told me to look at my email so I can lock in but for some reason I was able to login without going to my email.
* Go to www.networsolutions.com again
* Lock in under Manager Acct User ID and Password and you should be able to post.

I've no idea why Netsol made the forum so complicated to register. Forum registration should have been bypasssed if you have the manager acct. All they should have needed is your Display Name (Screen Name). Using the appropriate terms would be less confusing too: Website Editor ID (vs User ID), Website Manager ID (vs User ID), Display Name (vs Screen Name in some places). Every time the screen ask for an input, I had to figure out what to type in.
Go to the top of the page
 
+Quote Post
EngineerMonster
post Sep 2 2009, 07:36 AM
Post #5





Group: Root Admin
Posts: 1,146
Joined: 10-August 07
From: St. Louis, MO
Member No.: 4



Hi eddylin,

We provide a small registration form to make sure that you are aware of our Terms of Use and many people like to use a more personal email address instead of a corporate one for their subscriptions on the forums. That is why we allow you type in whatever email you would like.

Also coming soon we will be having these forums links for all products on Network Solutions account manager to go with the new product forums just added.

Joe
Go to the top of the page
 
+Quote Post
Fairway
post Oct 16 2009, 04:00 PM
Post #6





Group: Verified NS Member
Posts: 2
Joined: 16-October 09
Member No.: 5,732



Im having the same problem, and im sick of looking for the forum tab. Not only that but im not finding it after reading your post which makes me feel even more lost. I see the Account manager, but i dont find the link to forum! (IMG:http://forums.networksolutions.com/style_emoticons/default/mad.gif)
Go to the top of the page
 
+Quote Post
Fairway
post Oct 16 2009, 04:05 PM
Post #7





Group: Verified NS Member
Posts: 2
Joined: 16-October 09
Member No.: 5,732



Of course i dont read Eddylin's comment lol. Good info Eddylin, now to construct one of these bad boys! (IMG:http://forums.networksolutions.com/style_emoticons/default/whip.gif)
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
Tags
No Tag inserted yet

1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

RSS Lo-Fi Version    Network Solutions © 2009 Time is now: 7th November 2009 - 11:50 AM
Domain Names | Web Hosting | Web Design | Shopping Cart Software | Online Marketing | SSL Certificates