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> Unusual User Showing In History
americanchemical
post Feb 7 2011, 12:33 PM
Post #1





Group: Verified NS Member
Posts: 8
Joined: 23-December 10
Member No.: 12,252



In nsCommerceSpace™ Premium v7.9.4.1 , under: Home > Operations > Users, I am seeing access from a user with a name containing all numbers. Not sure who this is. How can I tell?

Thank you.
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kencantoo
post Feb 7 2011, 10:35 PM
Post #2





Group: Verified NS Member
Posts: 340
Joined: 27-July 09
From: Tennessee
Member No.: 4,847



This user is either you if you access your site by logging into NS Account manager and then clicking Manage Ecommerce, or if you call tech support or chat when they access your site it shows as a number.

QUOTE (americanchemical @ Feb 7 2011, 12:33 PM) *
In nsCommerceSpace™™ Premium v7.9.4.1 , under: Home > Operations > Users, I am seeing access from a user with a name containing all numbers. Not sure who this is. How can I tell?

Thank you.

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americanchemical
post Feb 8 2011, 08:35 AM
Post #3





Group: Verified NS Member
Posts: 8
Joined: 23-December 10
Member No.: 12,252



QUOTE (kencantoo @ Feb 7 2011, 10:35 PM) *
This user is either you if you access your site by logging into NS Account manager and then clicking Manage Ecommerce, or if you call tech support or chat when they access your site it shows as a number.


YUP!! You are correct. I just tested this by launching e-commerce control panel from the Account Manager, and I can see the same number in the User History.

Thank you!
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kencantoo
post Feb 8 2011, 12:27 PM
Post #4





Group: Verified NS Member
Posts: 340
Joined: 27-July 09
From: Tennessee
Member No.: 4,847



I freaked out one day thinking my store was hacked then I noticed when they were showing up and I knew I was in there at that time so I just about blew an artery for nothing. (IMG:http://forums.networksolutions.com/style_emoticons/default/bigsmile.gif)

QUOTE (americanchemical @ Feb 8 2011, 08:35 AM) *
YUP!! You are correct. I just tested this by launching e-commerce control panel from the Account Manager, and I can see the same number in the User History.

Thank you!

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