Google Analytics uses first-party cookies and we're operating our store as a subdomain (i.e. http://store.example.com) of our main domain (i.e. http://www.example.com). This has a nasty side effect of resetting the visit session (meaning we lose the original traffic source, etc) and our 93% of our revenue reports as coming from our own store site (the rest coming from PayPal).

According to Google Analytics, they have an API call that if it's called can set the cookie's domain to the parent domain, which should preserve the session information.

Perhaps NS can add a 'Domain Name' field to the Google Analytics settings page (Home > Operations > Settings) and if it's set, then add the API call in the right place?

Hi Purdy,

I have disabled GA in the MC admin panel, inserted the google recommended tracking code on both our main domain and subdomain. I then added the conversion code to the payment page. General sales and conversion are coming thru but I am still having problems with google not properly assigning sales to campaigns. Most sales are being put into the referral bucket. If customers hit the subdomain (where the mc store is located) the sales are tracked properly, but if they hit our main domain first (which most of our traffic does) they go into the referral bucket.

I thought by starting from scratch this would have fixed the issue but somethign is still happening on MC's side that will not allow GA to function properly.

Also, do any of the MC admin have any idea to why this is not working? On v4 we had zero problems with this. It was'nt until we switched to v7 that this problem happened.

Thanks,

Rob

I was told this was going to be fixed well over a year ago. Tracking worked perfectly unitl V7 was released.

Can I get an update on this? Is it ever going to be fixed?