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Posted by: ParkerYamaha Nov 10 2008, 05:05 PM

Any idea what this mess is?

http://www.monstermarketplace.com/Sports/ListingM4a1456-4.html

Dave

Posted by: EQpost Nov 10 2008, 06:35 PM

If you are talking about the "image not available" issue then we are having the same problem on MM

Posted by: ParkerYamaha Nov 10 2008, 06:40 PM

QUOTE (EQpost @ Nov 10 2008, 04:45 PM)

If you are talking about the "image not available" issue then we are having the same problem on MM

That and all the garbage duplicate info.

Dave

Posted by: EQpost Nov 10 2008, 06:41 PM

I am not sure what is going on there, I have noticed the marketplace does not seem to update properly all the time either because I checked the manage your listing and the next refresh date scheduled was listed as 9/8/2008 which was two months ago. I did a manual refresh and that seems to have solved the "no image available issue.

Maybe you should try running a manual refresh for your listings in the market place and see if this is corrected.

Posted by: EQpost Nov 10 2008, 06:47 PM

Ok I spoke too soon, some of the images have been corrected but there are still image issues throughout the site but when I refresh the page the images are ok then.

It is like the site does not respond fast enough when loading the images so it just does not bother to finish.

Posted by: ThinkLocal_QA_Lead Nov 11 2008, 08:57 AM

If you look at those products they are actually variants of each other as the part numbers are all different. Secondly the image not available is because that products variant doesn't have an image.

This is functioning properly because in V7 each variant combination is its own product.

Joe

Posted by: EQpost Nov 11 2008, 09:29 AM

What about my site, I do not have any variants setup yet the images still do not always display. Plus if you do a refresh on the Marketplace site the images sometimes populate correctly.

I noticed this on many other marketplace stores as well and again when you first come to the page not all images display but when you refresh the page the images show up as they should.

Posted by: ThinkLocal_QA_Lead Nov 11 2008, 09:43 AM

Whats your site eqpost. Odds are with images if the GSA hasn't crawled your site yet it might not have pulled the image as images are pulled when it crawls. In terms of the store image, we have one server that captures the image but then posts it to other servers that are load balancing mmp so if you refresh your cache after a bit it will pull the proper image.

Joe

Posted by: ParkerYamaha Nov 11 2008, 10:13 AM

QUOTE (ThinkLocal_QA_Lead @ Nov 11 2008, 07:07 AM)