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Network Solutions Forums _ nsCommerceSpace™ Premium _ New Order Email To Customer

Posted by: no1flagent Jun 1 2008, 06:37 PM

Netsol,

We just migrated from v4 to v7. Customers are not receiving a new order confirmation email/receipt. How do I fix this? Thanks.

Posted by: ThinkLocal_QA_Lead Jun 2 2008, 05:13 AM

Hi no1flagent,

You will need to post this question on forums.monstersmallbusiness.com or contact our support team as this forum cannot help you with migration questions. Best thing I can recommend is to check Sales >> Order Statuses and make sure you have your orders set to email out to your customer as well as verify your settings in Operations >> Settings.

Joe

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