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Network Solutions Forums _ ChatStat _ Product Manual Outdated?

Posted by: Rhonda Dec 11 2008, 02:53 PM

I'm currently evaluating ChatStat for 30 days and I noticed the Product Manual shows image and instructions that appear to be outdated from the version I'm testing with.

When and if I sign up, do I get access to a more recent version of the Product Manual?

Posted by: scaldiran Dec 12 2008, 10:58 AM

Rhonda,

Is that the ChatStat manual that's outdated, or the e-commerce manual? Can you give us some more specific details, so we can look into it?

Posted by: Rhonda Dec 13 2008, 12:21 PM

QUOTE (scaldiran @ Dec 12 2008, 10:08 AM)

Rhonda,

Is that the ChatStat manual that's outdated, or the e-commerce manual? Can you give us some more specific details, so we can look into it?

ChatStat product manual found on their website.

Posted by: MarkL - MC Tech Dec 15 2008, 01:17 PM

Rhonda,

You would need to contact ChatStat support for more info on that. Here is a link to their support page:

http://www.chatstat.com/FAQ.aspx

Posted by: Nick - ChatStat Dec 17 2008, 12:34 PM

We will have a completely up do date manual live by Thursday the 18th, 2008.

We do apologize for the manual being out of date in some places. Our product moves forward very quickly, and sometimes new features are not added as quickly as they should.

If you have any questions about the product, we are standing by, please start a chat with us.

www.chatstat.com