QUOTE (Keops @ Feb 21 2009, 10:32 AM)
We possess the domain name reydereyesministerios.org before this was associated domain name (pointing) to the "Standard Hosting Package - Windows" that we had, which has already expired and you do not want to renew.
Today we continue owning the domain name but want reydereyesministerios.org associate (pointing) to the "Standard Hosting Package - Unix" Now that we have acquired.
The problem we have now is: It is not possible through the "Account Manager" link (pointing) reydereyesministerios.org the domain name with the "Standard Hosting Package - Unix. When we tried to do so, a message is displayed indicating that the domain name reydereyesministerios.org is already associated with another "Hosting Package".
From "tab - Web Hosting" is that we have two "Hosting Package" and when I try to enter the "Standard Hosting Package - Windows" to the disassociated
reydereyesministerios.org domain name will get the following message:
"Your hosting service is currently unavailable.
Please contact Customer Service for assistance. "
So that we can not associate our domain name: reydereyesministerios.org with our Standard Hosting Package - Unix "
Please need urgent help. We do not want to but the "Standard Hosting Package - Windows" because we are now migrating to the "Standard Hosting Package - Unix" and the moment we are paralyzed.
We expect a prompt response and a satisfactory solution
For issues such as this you should contact the Customer Service Department directly either via phone (1-866-391-4357, 1-570-708-8788 outside the United States and Canada) or thorough an Online Service Request. There are buttons to create Online Service Requests labeled "Open a Help Ticket" throughout the Account Manager. It is best to create a ticket from the details page for the product with which you need assistance. You will get the fastest response by calling.
I have unassigned the domain name for you.