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 Apr 7 2008, 05:41 PM
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#1
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Group: Verified NS Member Posts: 139 Joined: 16-March 08 From: Minnesota Member No.: 811  |
Is there a way to capture the IP on a non-signed in user that puts items in a shopping cart? I have lots of carts sitting there, but no IP's associated with them.
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Apr 8 2008, 05:28 AM
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#2
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Group: Administrators Posts: 400 Joined: 10-August 07 From: St. Louis Member No.: 8 |
QUOTE (tfremming @ Apr 7 2008, 09:37 PM)  Is there a way to capture the IP on a non-signed in user that puts items in a shopping cart? I have lots of carts sitting there, but no IP's associated with them. If you have the option under Operations >> Settings >> Shopping checked to display the customer IP address during checkout then we will capture this when a shopping cart has been created. This will then display when you view your carts in the mcp. -Eddie |
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Apr 8 2008, 09:54 AM
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#3
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Group: Verified NS Member Posts: 139 Joined: 16-March 08 From: Minnesota Member No.: 811 |
QUOTE (MC Team - Eddie @ Apr 8 2008, 09:24 AM) QUOTE (tfremming @ Apr 7 2008, 09:37 PM) Is there a way to capture the IP on a non-signed in user that puts items in a shopping cart? I have lots of carts sitting there, but no IP's associated with them. If you have the option under Operations >> Settings >> Shopping checked to display the customer IP address during checkout then we will capture this when a shopping cart has been created. This will then display when you view your carts in the mcp. -Eddie Eddie then you have a bug on your hands as it is not display for customers who have not logged into their account. Status: Shopping Cart Products Last Updated: 4/8/2008 11:45 AM Customer Name: Last IP: |
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Apr 8 2008, 10:14 AM
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#4
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Group: Administrators Posts: 400 Joined: 10-August 07 From: St. Louis Member No.: 8 |
QUOTE (tfremming @ Apr 8 2008, 01:50 PM) Eddie then you have a bug on your hands as it is not display for customers who have not logged into their account. Status: Shopping Cart Products Last Updated: 4/8/2008 11:45 AM Customer Name: Last IP: I figured out what the difference was between my site and yours. If a customer has ever visited your site previously the IP address will display even if they are not logged in. However the IP address will not be captured upon initially visiting the site until checkout has been entered. This is currently being logged for a future enhancement to allow this to be captured when a cart is created. -Eddie |
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Apr 8 2008, 12:28 PM
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#5
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Group: Verified NS Member Posts: 139 Joined: 16-March 08 From: Minnesota Member No.: 811 |
QUOTE (MC Team - Eddie @ Apr 8 2008, 02:10 PM) QUOTE (tfremming @ Apr 8 2008, 01:50 PM) Eddie then you have a bug on your hands as it is not display for customers who have not logged into their account. Status: Shopping Cart Products Last Updated: 4/8/2008 11:45 AM Customer Name: Last IP: I figured out what the difference was between my site and yours. If a customer has ever visited your site previously the IP address will display even if they are not logged in. However the IP address will not be captured upon initially visiting the site until checkout has been entered. This is currently being logged for a future enhancement to allow this to be captured when a cart is created. -Eddie Thanks |
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