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> Is Paypal Really Worth The Hassle?
LoMall
post Dec 7 2011, 09:36 PM
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I'm just asking. A lot of really big sites don't take PayPal, and we're considering dropping it because it is just so dang cumbersome, not to mention all of the problems it seems to have in interfacing with NetSol.

Would love to hear your thoughts.
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Karol
post Dec 8 2011, 10:04 AM
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I imagine you would need to see what percent of your sales are through PayPal. Particularly international sales. We find nearly a third of our sales through it with 90% of international sales. PayPal users are extremely loyal to it. (Amazon users are even more loyal to Amazon and there does seem to be some cross-over.)
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PowderDay
post Dec 8 2011, 11:10 AM
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paypal is a great person to person payment method, but as a person to business method it is poor. we do not (and have never) accepted paypal. Most people have a credit card, so not sure what the point is.
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CrazyJoe
post Dec 8 2011, 11:21 AM
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I agree with Karol - 30% of our transactions come through PayPal. I don't know how to measure what would be lost if we turned it off other than to experiment. Those people obviously have credit cards but for some reason 1 of 3 prefer to run their order through PayPal than give us their CC.

I've never really had a problem with PP other than the cumbersome connection between NS and PP. That receives the typical "the other guys fault" response so I suspect that both companies could actually put more effort into making it more robust. But, PP is and Ebay company if you're looking for complicated online transactions back up by arbitrary and limiting rules you couldn't find a stronger candidate.
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ParkerYamaha
post Dec 8 2011, 12:32 PM
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We get asked if we accept it about once a month, and have no current plans to change on that,
it seems the cc moves better in the checkout and why lose sales to hang issues.
Dave

QUOTE (PowderDay @ Dec 8 2011, 09:10 AM) *
paypal is a great person to person payment method, but as a person to business method it is poor. we do not (and have never) accepted paypal. Most people have a credit card, so not sure what the point is.

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lynn44
post Dec 8 2011, 07:26 PM
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Alot of customers use PayPal. If they call in and want to place a re-order via telephone, I look at their prior order and if it shows PayPal as their prior payment, I right away tell them we can take the order but we can't process it with PayPal, they would have to do it via the website and MOST have given me the cc info. It seems that those who use Yahoo Search also use PayPal, or is it my imagination...and those who use Google might use Google Checkout but not nearly as much as Yahoo/PayPal. So if you get a lot of customers referred by Yahoo Search, then you should offer PayPal.
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BobTheBugman
post Dec 9 2011, 09:06 PM
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Not allowing Paypal payments is something I would never consider. Unless you are trying to cut down on revenue by about 20%.

I have about a dozen credit cards myself. (Holy Crap!)

However, when I shop online I use paypal. I prefer it.

A: Its more secure.

B: All I have to do is log into my paypal account, and click a button or two to make a purchase. don't have to enter my credit card number, my exiration date, my CVV code and blah blah blah.

I am always very disappointed when making a purchase online and the merchant doesn't offer paypal.

When I first opened my onine stores, I didn't use it. Once I started accepting PayPal payments, My sales went up by about 20% almost instantly.

Businesses also do use it. I get orders from many of the major fast food chains, Institutions, government agencies etc. Believe it or not, many of them use PayPa as the prefered payment method.

If you do alot of shopping online, a paypal account is the most convenient payment method on the internet.

IMHO (IMG:http://forums.networksolutions.com/style_emoticons/default/blink.gif)

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