QUOTE (mpgearco @ Aug 27 2008, 12:51 PM)

Phew!!
Question - Have you seen issues where coupon codes or gift certificates throw off the order total and cause LinkPoint API authorizations to be rejected because of 'invalid totals'?
We just migrated and I am seeing these this AM. Somehow it looks like the total isn't being sent properly to LPAPI or something.
Thoughts?
TIA
-MPGearco
Ok, looks like this is a ticket....
Our order totals aren't transferring correctly to LinkPoint API when coupons or discounts are applied. As a result, LinkPoint API is regularly returning a SGS-002301 error code. I worked with Ray in support on this for about 30 min and, ultimately, we had to open a ticket because we couldn't resolve it.
We did, however, check our product pricing and we don't believe there was anything unusual (odd number of decimal places etc. that could cause rounding errors).
Looking forward to a resolution.
TIA
-MPGearco