Hi,

I was just checking my site on the Monster Marketplace and find that new images that I am using are not showing up. In addition, when I view the Perfume Body Oils page, the products that begin with an A are showing up on the last two pages. Any reason for this?

Thanks,
Angel

Since I did not get a reply back from an tech support person, I am reposing the following question. When I view the Perfume Oils page, the products that begin with A are showing up on the last two pages. Can this be fixe? Here is the link so you can see what I mean:
http://www.monstermarketplace.com/Health/L...C374a211-1.html

Regarding the update, I found out how to do this. For those who don't know, it's Operations/Monstermarketplace from the menu in your admin panel.

One question about he refresh key. I have refreshed it several times and the home page picture updates, but the product photos do not, even though they have all been changed on my site (regarding perfume oils only) How can I get these pages to refresh? (IMG:http://forums.networksolutions.com/style_emoticons/default/question.gif)

In terms of the order of the products listed, you cannot change this except for creating more categories.

For pictures, it pulls the pictures off of your site directly but caches them. So you have to clear your internet cache to see updated pictures. I checked out your products - such as http://www.angelsessence.net/arabiansandal...uperfumeoil.asp

If you edit that product and view the images - the detailed image is /ProductImages/bodyoils.jpg in the admin panel which is what we are showing on MMP so that is functioning properly.

Joe

In regards to the order of products, let me be more specific. I am talking about all the perfume oils in the perfume oil category. Shouldn't all products within a specific category be showing up in some kind of sort order. I have made sure they are listed alphebetically on my site, but in the marketplace site the perfume oils start with B and the A's are at the end of the list.

As far as I know they are listed how they are ordered in the Database which would be the order that they were inserted. I'll log it as a feature request but currently there are no planned updates for MMP.

Joe

Joe,

If you go to my site, you will see they are all listed in alpa order
http://www.angelsessence.net/perfumebodyoils.aspx

Something appears to be wrong with mmp. I have cleared the cache and photos are still the old ones.

If you edit that product and choose add/edit more pictures in the admin panel there are three images - thumbnail, detailed, and large image. The detailed image is the one that needs to be updated on your products as in my example above.

Secondly I stated that the order of products on your site does not matter, mmp uses an api to pull data from your site and then list it. In this api, there is no order setting for products, only to grab them and list them. Because of this that is why they don't match and stated that they will display how you entered them into the database ie. you entered product 1 in before product 2 doesn't matter the sort order on your site but on mmp product 1 will display first as it is the first one in the db.

Every thing is working as it should and is designed on MMP.

Example for product pictures on your site -
http://www.angelsessence.net/perfumeoil--closeouts.aspx

Under the product images you have -
Thumbnail Path:
/images/products/thumb/1ozperf.1.jpg

Display Image Path:
/images/products/display/1ozperf.1.jpg

Detailed Image Path:
/ProductImages/bodyoils.jpg

That last one is what we use for MMP

You need to update those settings.
Joe

okay, now I understand the sort order thing. Thanks for the explaination. Now let me understand. mmp pulls the detailed image path and not the display image path?

That is correct, the api that the ecom team provides us gives us the url for the detailed image so if you want a different image to display than the one that is on mmp now you need to update that image path.

You can do that easily with the import export.

Joe

Got it. Thanks for the reply.