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> Monster Market Place, Cant Update
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lynn44
post Oct 30 2008, 09:23 AM
Post #26





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QUOTE (lynn44 @ Oct 30 2008, 10:31 AM) *
I'm on the phone now calling. Will let you know what happens.
THANK YOU


Support contacted Marketplace support and they said they would reactive account.
Thank you again for your quick response, you're great!
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Nuriel
post Oct 30 2008, 01:50 PM
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Hi any reason why prices on Monster Market Place don't update?

when I search for moroccanoil I see my product at $32.95
but when I click on it it display the right amount of $28.60

http://www.monstermarketplace.com/search.a...p;q=moroccanoil
http://www.monstermarketplace.com/Health/L...g2541a1760.html

The price of $32.95 reflects my price prior to our migration on September 18

Please help!
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Nuriel
post Oct 30 2008, 02:01 PM
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I also noticed that images of products are not updated

http://www.monstermarketplace.com/search.a...en&ie=UTF-8

We have reused a product and it shows the images of the old product!
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EngineerMonster
post Oct 30 2008, 02:15 PM
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Hi Nuriel,

The reason is that the search page in MMP uses Google search appliance and it caches many, many things including that information. So since that product has not been hit or recached by google yet it doesn't have the newest info.

Where as the product page that is using a direct api to your site so that always has the most up to date information.

We are looking for more options in to search functionality besides google to resolve these types of issues but no date has been set yet for this.
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Nuriel
post Oct 31 2008, 12:09 AM
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Joe,

Thanks for the explanation, please be aware that the all idea of a comparison shopping site is voide by this bug.

We make sure that our products are priced competitevly, but the person that is searching for the product would never know it and would never click on my product because they see a higher price or wrong image!

I know that when uploading and XML site map one can tell the google robot how frequent they should visit the site. Can we manipulate these instructions in a way that will force Google to visit the site within a set period of time?
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marchwad
post Jul 13 2009, 09:36 PM
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Any updates with regards to the cache and pricing? There are a lot of pages on MMP for my store that is not up-to-date with prices I've changed months ago. This is a bit of a headache particularly for MAP controlled items.
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EngineerMonster
post Jul 14 2009, 06:52 AM
Post #32





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Hi Marchwad,

If you are speaking of the search results section this is controlled by a GSA (Google search appliance) and is automated in a way that we cannot control when it will refresh your sites data. It will crawl sites as it pleases just like google does now with their search engine.

Note though that on your actual store landing pages, all prices are pulled dynamically from the site so those prices will be accurate. If you are not seeing updated prices you will need to contact support as odds are it is a setting on your product like a variation that has a different price than the rest, etc.

Joe
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