I need the customers email address to be included in the email that I recieve when I get a new order notice. I tried a few variations with no luck. The last one I just tried was this...

<ns:if condition="Customer.Email != ''">Email: <%Customer.Email%></ns:if>

Could someone help me out with the script to accomplish this please? Thank you!

Jack,

Help with e-mails

Go to design/edit email design

You need to insert the "customer e-mail " NS script into your text & html e-mails.
Ours looks like this in the text version:

Order Confirmation
----------------------
Thank you for your order, <%Billing.FirstName%> <%Billing.LastName%>.
E-Mail: <%Customer.Email%>
Your order number is: <%Order.Number%>
Date of order: <%Order.Date%>
<ns:if condition="Order.ShippingMethod != ''">
Shipping Method: <%Order.ShippingMethod%>
</ns:if>
Payment Method: <%Payment.Method%>



This is what ours looks like in the html version:

<h1>Order Confirmation</h3>

<table cellpadding="4" cellspacing="0" style="width:100%">
<tr>
<td>
<div>Thank you for your order, <%Billing.FirstName%> <%Billing.LastName%>.</div>
<div>E-Mail: <%Customer.Email%></div>
<div>Your order number is: <%Order.Number%></div>
<div>Date of order: <%Order.Date%></div>
<div style="margin-top:15px">
<ns:if condition="Order.ShippingMethod != ''">
<div>Shipping Method: <%Order.ShippingMethod%></div>
</ns:if>
<div>Payment Method: <%Payment.Method%></div>
</div>
</td>
</tr>

On the edit page, within the text version and HTML versions, you need to put the prompt where you want to insert the NS script. To the right of the page is a drop down list of available scripts. Under the Values section choose the one for customer e-mail! I added the E-Mail: text before the script.

I also changed the color of the shipping method so we would be able to see it right away if it is ground or air. I didn't know how to make it change colors for different methods of shipping but you can change the whole line to be a different color.

Thanks for your reply. I am trying that and it's not working in the text version. I am making NO changes to anything except trying to add the E-Mail: <%Customer.Email%> And when I hit save it gives me an error. The error says...

Element 'EmailItemDetails' is required but was not specified. (ex: <ns:EmailItemDetails />)

I tried copy/paste yours (thank you) in the text version and I get the same error. I also tried putting in Email: and using the drop down menu on the right side and get the same error.

This is what I have in that area and have made no changes to anything except trying to add the email script.

Thank you for your order, <%Billing.FirstName%> <%Billing.LastName%>.
E-Mail: <%Customer.Email%>
Your order number is: <%Order.Number%>
Date of order: <%Order.Date%>

I know it should be a simple task to accomplish but it's not working for me. When I hit save I get the above error? :-(

Thanks, Jack

I had a few error messages but it was when I tried to do too much, mostly with adding color. I would recommend a call into tech support so they can look at your control panel.