I have finally gotten my website published and have already gotten a couple of orders. I also connect to QB. One question I have is how do you handle your orders as they come in as far as emailing customers, etc? I see that if I go into Orders I can change status and emails go out. Do you do that for each order? Assuming orders start pouring in (!!) that doesn't seem too efficient.

Another question I have is for drop shipping. How do I set that up so that some products will come from manufactures?

I'm sure I'll have plenty more as I go along!!

Thanks!
Marcia

As for your dropshipping, you set up the items by warehouse and set up the email for that warehouse to go to the supplier for that warehouse. This sends an automatic email to the supplier with the order information. If you have multiple suppliers, you set up a warehouse for each supplier and assign the items for that supplier to the warehouse you have set up for them.

The orders will then be sent to the email address you set up for that warehouse.

Thanks! that seems relatively easy enough!

Just a note...you may want to send some preview e-mails to yourself that will be sent from your e-commerce store directly to the vendor/warehouse.

The unedited version is quite simple and may lack some important information your vendor needs. We added our logo to the top and additional information about the customer. We also removed the pricing for the customer, our vendors don't need to know that.

Also, if you use purchase orders for your business the e-mail that is auto-generated by the NS store references the same order number as the original sale. We use that number as a reference to create our own P.O. within our QuickBooks program.

All of this is available through your control panel. There are also some additional tips here about how to do this within the forum.

Hi Marcia, I saw this question about customer emails hadn't been answered so I thought I'd chime in. First of all you can change a whole page of orders without opening the order. Just change the status on the Manage Orders page from the dropdown, when you make a status change the checkbox will automatically check itself. Then after you've made changeds to the orders that need it, just scroll to the bottom and click Save Selected.

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Now as far as being in control of what your customer gets in email there are two steps, First from SALES > ORDER STATUSES you can control what emails you and your customer receive by editing each status and checking the box if you or your customer should receive an email about it. Second you can add custom code to your Email (DESIGN > EMAIL DESIGN) for each status change using the coding like in this post.

Email Status Change

If you need any help with this PM me.