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> Google Checkout Orders Not Being Marked Payment Received, shopper has paid but order stays in order received status
cterry
post Nov 14 2009, 01:07 AM
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How can I get the google checkout orders to move to payment received status after they pay with google? Other payment methods, paypal, credit card, etc. all move to payment received when payment is processed. Thanks for the help.
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lynn44
post Nov 14 2009, 08:55 AM
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QUOTE (cterry @ Nov 14 2009, 01:07 AM) *
How can I get the google checkout orders to move to payment received status after they pay with google? Other payment methods, paypal, credit card, etc. all move to payment received when payment is processed. Thanks for the help.


I have always changed mine manually, via the dropdown menu. I go to GC first to verify customer was charged.
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PowderDay
post Nov 15 2009, 01:07 AM
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I too go to google checkout and verify the charge went through. Not sure if it is possible or not, but I would like google and Network Solutions® to communicate that the charge cleared so to speak, and then Network Solutions® to move the order from order received to payment received. When I change the order to shipped the cart does tell google it shipped and google updates the order on their end.
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