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> Email Out Again, latency and no email
jcrows
post Feb 2 2012, 01:19 PM
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nsemail seems to be fickle again now
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ParkerYamaha
post Feb 2 2012, 01:30 PM
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YEP SAME AS MONDAY
DOWN AGAIN
20+ MIN HOLD TIMES
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DaniM
post Feb 2 2012, 01:31 PM
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Yes. Ours just stopped again too. On monday, when it started, I was told by Customer service that it was only affecting the incoming email, not outgoing. So I made no changes to Stoneedge and then I find out that none of my emailed Dropship orders went out. AGHHHHHH.

Happening again today only this time it is difficult to even get our email on the mail.mydomain.com

Please fix
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jcrows
post Feb 2 2012, 01:40 PM
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i guess they know about it
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DaniM
post Feb 2 2012, 01:45 PM
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Always nice to hear that. Now if they would just fix it!
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jcrows
post Feb 2 2012, 01:58 PM
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QUOTE (DaniM @ Feb 2 2012, 01:45 PM) *
Always nice to hear that. Now if they would just fix it!



yes. and i wonder if admin reads these posts
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BCintheBay
post Feb 2 2012, 02:23 PM
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Been having problems for a week now. I submitted a support ticket and received a message that they would respond in 24 hours. 72 hours later they called after business hours and left a message at our office. I immediately returned the call and waited for 20 minutes to speak to a representative, "Anthony," who abruptly hung up on me because I had started to give up on them, and shut down my CPU so I didn't have my reference number (which I had already entered into their automated system).

This is the third time in a year that I've had problems with incoming email disappearing and no resolution from this joke of a company. I'm moving everything to HostGator ASAP.

NS has to have had the worst customer service and support record of any vendor I've ever used. I think I'd rather deal with GoDaddy than these clowns.
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snap
post Feb 2 2012, 02:30 PM
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Our email is down too!

Backupworks.com
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cnourie
post Feb 2 2012, 04:07 PM
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QUOTE (BCintheBay @ Feb 2 2012, 02:23 PM) *
Been having problems for a week now. I submitted a support ticket and received a message that they would respond in 24 hours. 72 hours later they called after business hours and left a message at our office. I immediately returned the call and waited for 20 minutes to speak to a representative, "Anthony," who abruptly hung up on me because I had started to give up on them, and shut down my CPU so I didn't have my reference number (which I had already entered into their automated system).

This is the third time in a year that I've had problems with incoming email disappearing and no resolution from this joke of a company. I'm moving everything to HostGator ASAP.

NS has to have had the worst customer service and support record of any vendor I've ever used. I think I'd rather deal with GoDaddy than these clowns.


We have found they dont really care about our email service. Customer service is a major joke as well as their response time to gixing this problem. We had our service down for months like this... they blamed our isp our computers our users. never admitted it was their fault until they fixed it... wonder how long it will stay down this time. (IMG:http://forums.networksolutions.com/style_emoticons/default/angry.gif)
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lowpriceskates
post Feb 3 2012, 01:32 PM
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Is it really that hard to have a working email server? Isn't NS supposed to be like an email provider that people pay for?
The free Gmail service has a higher uptime than the expensive NS service and way more features.

All of our email is down right now....
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jcrows
post Feb 3 2012, 01:53 PM
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yes we are unable to send or receive for the lat hour or so
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ParkerYamaha
post Feb 3 2012, 03:43 PM
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Agree,
We are already forwarding some of our n/s email to gmail accts and are looking at doing the G business-domain email since it works so much better than the n/s mail
Dave
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jcrows
post Feb 3 2012, 04:33 PM
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resolved more quickly today than yesterday or tues__
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Karol
post Feb 4 2012, 04:39 PM
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Up and down again today. Also an unusual number of viruses arriving by email. Anyone know if this is wider spread than NS or if this is NS specific....this time?
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