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> Receiving Multiple Emails
CrazyJoe
post May 29 2009, 05:39 PM
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NetSol manages my email. I have been receiving multiple emails since yesterday afternoon. For example, it is 3:25 and I am currently looking at 10 duplicate emails that have been coming in since 2:14. The don't come at once. They're coming every few minutes. I know that it's since 2:14 because they are all time stamped 2:14 and they continue to stack up.

I received multiple settlement emails last night. I've received multiple customer emails today. It's not always 10 or more emails. Sometimes it's just one, like it should be, and other times it's two or three. However, almost every email that we've received since yesterday has resulted in duplicates.

Is that a server problem on the NetSol side? I can't imagine how it could be problem on my side but will try any solutions that are suggested. I've already tried the standard windows fix - reboot.



Related / unrelated side note????
This seemed to have started when I noticed the tremendous slowdown in the admin panel after placing a phone order yesterday. I have been commenting on that in other threads. Perhaps it is the server that manages my application at NetSol that needs to be rebooted rather than my browser and my computer?
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CrazyJoe
post May 29 2009, 05:54 PM
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Receiving this message in outlook client:


Task 'John's Main Address - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
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sgrover
post May 29 2009, 06:32 PM
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What version of Outlook are you using?
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MC Team - Eddie
post Jun 1 2009, 09:23 AM
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QA


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Moving to the email section of the forums.
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CrazyJoe
post Jun 1 2009, 11:38 AM
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QUOTE (sgrover @ May 29 2009, 07:42 PM) *
What version of Outlook are you using?


I'm using outlook 2003.

This issue just started on Thursday last week (5/28). Nothing has changed on my side, not even a new rule was added.
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cimbronemamma
post Jul 14 2009, 02:17 PM
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Was their a solution to this? I'm getting this same error message:

Task 'mail.christmasattic.com - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR unable to open that message'

The only thing that has happened is an email address was added yesterday. This error message is not affecting everyone. Just one person that we can tell.
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CrazyJoe
post Jul 14 2009, 04:00 PM
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QUOTE (cimbronemamma @ Jul 14 2009, 03:27 PM) *
Was their a solution to this? I'm getting this same error message:

Task 'mail.christmasattic.com - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR unable to open that message'

The only thing that has happened is an email address was added yesterday. This error message is not affecting everyone. Just one person that we can tell.



I ended up finding an email "stuck" in the NetSol system. I don't recall the details but I remember that it was pretty easy to recognize when I logged into the web based system. I manually deleted that email and the problem was solved.

BTW - the spport team that was supposed to help me took a week, provided no assistance and sent me an email a few days after I fixed it myself that said "the problem appears resolved so we're closing the ticket." (paraphrased). The person that did help me was someone on the chat line who said "It's not my team but the problem is usually a stuck email."

That was all I needed to track it down. I hope it's enough for you. If it's not, you at least have a starting point when you call support.

Good Luck.
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cimbronemamma
post Jul 14 2009, 08:43 PM
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Thanks crazyjoe (IMG:http://forums.networksolutions.com/style_emoticons/default/smile.gif) I'll try this out and hopefully it will fix our problem too!
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