After signing up for a new account and transferring our email, we had a huge problem where emails sent internally and lots of emails coming from clients were not showing up in our mailboxes. The sender never received a bounce back indicating there was an error. This led me to believe the spam filter was deleting the emails as it states it does in the FAQ.

I called support and they said there is NO option to:
1) Have suspected spam be tagged in the subject line to allow a client side rule to filter it
2) Reroute suspected spam to a catch all mailbox
3) Turn off spam filtering completely and let all the garbage (and good emails) through

It seems better this week. Has anyone else had problems similar to this? It's unheard of that a big player in the hosting business doesn't have ANY user configurable spam options (aggressiveness, subject line tagging, routing to another box, etc).

This is a huge problem on Net Sol email accounts. I am missing lots of important emails. Order emails don't go through. This has been getting worse over the past few months.