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> Google Analytics Records Declined Sales As Actual Sales
MrPearl11
post Sep 23 2008, 10:24 AM
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Hi, we have noticed that when we have a declined transaction in our cart, Google Analytics is still picking it up as a completed transaction. This is substantially throwing off the sales numbers it reports. Does anyone have any ideas on how to make GA stop recording declined transactions.

Thanks
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MC Team - Eddie
post Sep 23 2008, 12:27 PM
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QUOTE (MrPearl11 @ Sep 23 2008, 09:24 AM) *
Hi, we have noticed that when we have a declined transaction in our cart, Google Analytics is still picking it up as a completed transaction. This is substantially throwing off the sales numbers it reports. Does anyone have any ideas on how to make GA stop recording declined transactions.

Thanks


This is a known issue within the software. When an order is declined the URL still changes to complete. Unfortunately this is going to take a complete rewrite of the checkout process and is not something that can be done simply so a timeframe for this has not yet been established.
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