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> Website Builder Will Not Load
Rushfan2112
post Mar 1 2014, 12:51 AM
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Joined: 27-July 12
Member No.: 18,050



When trying to load the Website builder tool from IE11 the application starts to open in a new window at the following URL:

http://websites.networksolutions.com/ShowE...o?do_login=true

The box in the middle of the open window just shows a "never-ending-graybar" running a "Loading Application" message.

When using Chrome I can get into the web builder tool, but when I try to use the edit tool to change the admin password for my blog it loads a blank page.

Java Scripting is enabled on both browsers.
Any ideas?

Oh, I'm using Windows 8 if it matters.

Thanks for any assistance.
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BUBBLEBERRYBARSK...
post Feb 2 2015, 01:13 PM
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Group: Verified NS Member
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Joined: 2-February 15
Member No.: 23,728






I can't log in to my builder...I can log in to Network Solutions, but the builder wont let me log in. What do I do?
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Richell
post Mar 27 2015, 01:02 PM
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Group: NetSol Staff
Posts: 183
Joined: 3-December 09
Member No.: 6,345



QUOTE (Rushfan2112 @ Mar 1 2014, 01:51 AM) *
When trying to load the Website builder tool from IE11 the application starts to open in a new window at the following URL:

http://websites.networksolutions.com/ShowE...o?do_login=true

The box in the middle of the open window just shows a "never-ending-graybar" running a "Loading Application" message.

When using Chrome I can get into the web builder tool, but when I try to use the edit tool to change the admin password for my blog it loads a blank page.

Java Scripting is enabled on both browsers.
Any ideas?

Oh, I'm using Windows 8 if it matters.

Thanks for any assistance.



I am sorry you were having an issue with launching the Website Builder Tool. If you are still having the issue or if it happens again I would recommend deleting your temporary files and cookies from your browser. Log out of the Account Manager, re-launch the browser and try again. If the problem persists please contact our Website Builder Support Team at US/Can: 1.866.391.4357 or International: 1.570.708.8788. I do apologize for the inconvenience this has caused.

Regards,
Richell
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