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> Gmail / Delivery Status Notification (failure)
joshmax
post Oct 5 2011, 09:11 AM
Post #1





Group: Verified NS Member
Posts: 2
Joined: 5-October 11
Member No.: 15,480



I recently switched from GoDaddy's hosting to NS hosting which includes my email. I use Gmail as my email client and used it with GoDaddy's email, as well. Without any issues.

Ever since switching to NS, anytime I send an email I receive either a Delivery Status Notification (Failure) message or a failure notice from MAILER-DAEMON@mail.networksolutionsemail.com telling me it won't try sending again.

This even happens when I'm sending to my business partner's email address (same domain as mine). It's getting very frustrating. My partner is experiencing the same problem (same setup: via gmail).

We also have an 'info@ardentpixels.com' that when someone sends an email to it, it will auto-respond and then forward on the original email to us. We are even receiving the failure emails from this address. And it's performing the auto-response via the NS email client, not gmail.

Here is one example:

QUOTE
from: Mail Delivery Subsystem mailer-daemon@googlemail.com
to: hornetok@gmail.com
date: Mon, Oct 3, 2011 at 6:32 PM
subject: Delivery Status Notification (Failure)
mailed-by: googlemail.com

Delivery to the following recipient failed permanently:

XXXXX@ardentpixels.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 451 451 Internal error. (state 15).

----- Original message -----

Received: by 10.236.123.77 with SMTP id u53mr76886930yhh.5.1317411382101; Fri,
30 Sep 2011 12:36:22 -0700 (PDT)
MIME-Version: 1.0
Received: by 10.236.95.140 with HTTP; Fri, 30 Sep 2011 12:36:02 -0700 (PDT)
In-Reply-To: <5BAE8A142B514BDDA212A1817B330A36@D2HJB7B1>
References: <5BAE8A142B514BDDA212A1817B330A36@D2HJB7B1>
From: J. Max. - Ardent Pixels <XXXXX@ardentpixels.com>
Date: Fri, 30 Sep 2011 14:36:02 -0500
Message-ID: <CAP3hb2L1iKmsLoELEsqcp+ivrvZ39z6hYY7=S2GD0RrbJJaVFg@mail.gmail.com>
Subject: Re: part 2 RE: consumer page
To: XXXXX XXXXX <XXXXXXXXXX@sbcglobal.net>
Cc: XXXXX XXXXX <XXXXX@ardentpixels.com>
Content-Type: multipart/alternative; boundary=20cf301afa617407eb04ae2dbdb3


I'm willing to forward some of these emails to someone for support help. Please advise.

Thank you,
Josh
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Laurie004
post Oct 5 2011, 09:35 AM
Post #2





Group: NetSol Staff
Posts: 926
Joined: 3-December 09
Member No.: 6,344



QUOTE (joshmax @ Oct 5 2011, 10:11 AM) *
I recently switched from GoDaddy's hosting to NS hosting which includes my email. I use Gmail as my email client and used it with GoDaddy's email, as well. Without any issues.

Ever since switching to NS, anytime I send an email I receive a Delivery Status Notification (Failure) message.

This even happens when I'm sending to my business partner's email address (same domain as mine). It's getting very frustrating.

Here is one example:



I'm willing to forward some of these emails to someone for support help. Please advise.

Thank you,
Josh


I recommend that you call Network Solutions email support Toll Free: 1.888.642.9675 or International: 570.708.8788 24/7 or log into your account manager and open a service requeset.
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joshmax
post Oct 5 2011, 09:41 AM
Post #3





Group: Verified NS Member
Posts: 2
Joined: 5-October 11
Member No.: 15,480



QUOTE (Laurie004 @ Oct 5 2011, 09:35 AM) *
I recommend that you call Network Solutions email support Toll Free: 1.888.642.9675 or International: 570.708.8788 24/7 or log into your account manager and open a service requeset.


Thanks, I'll open a support ticket.
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