QUOTE (bdnd @ Oct 13 2009, 06:16 PM)
After filling out 2 help requests with NO REPLY, I'll have to resort to this forum.
I'm currently using Mail (v. 2.1.3 (753.1)) on my Macbook Pro with OSX v.10.4.11
I fill in all the fields to set up a new account correctly, following the manuals to a tee.
However, when I try to check the connection with the POP server, I get the following message:
Trying to log into the POP server “mail.example.net” (I've replaced my own address with example in the quote here, not in the program) has failed. Please make sure the username and password are correct. If you continue, you may not be able to receive any email.
I am able to log in to webmail using the same username and password. Do I have to do something different to what the manuals recommend (because what the manuals are recommending isn't working)?
Wow that was quite a process even finding out how to get to this forum to even respond to this . . sheesh . . .
Anyway, I just set up my Apple Mail and was getting this same message which basically made it seem like my password was incorrect. I couldn't figure out what the heck was going on since I was able to go to mail.mysite.com and login to email just fine there.
After many failed attempts trying to get Apple Mail to recognize my username/password, I tried entering in "firstname.lastname@example.org" as the user name instead of just "myname" and FINALLY Apple Mail recognized the username/password and now I am all setup with my POP account for Apple Mail.
So basically use "YOURNAME@YOURSITE.COM" instead of the obvious "YOURNAME" in the username field.
Hope that helps!